Shipping policy

Getting Cozy, Wherever You Are

We can’t wait to get your new pajamas to you. Here’s everything you need to know about how we deliver comfort to your doorstep.

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Our Shipping Promise

We strive to process and pack all orders within 1-3 business days. Once your order leaves our home in Bangkok, shipping times will vary based on your location and the carrier.

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Shipping to Thailand

Shipping is available only within Thailand, with a flat rate of 60 THB. Your package will typically arrive within 3-7 business days after processing.

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International Shipping

We're working on expanding our reach! For international shipping inquiries, please email us at hello@december-moon.com, and we'll see what we can do for you.

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Order Tracking

Once your order is on its way, we’ll send you a confirmation email with a tracking number and a link so you can easily follow your package’s journey to you.

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Customs & Import Duties

For international orders, please note that any customs duties, taxes, or import fees imposed by your country are the responsibility of the recipient. We declare all packages at their full value and are unable to estimate or control these charges, as they vary by location.

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Need Help?

If you have any questions about shipping, your order status, or delivery times, our friendly customer comfort team is here for you. Just contact us at hello@december-moon.com