Privacy policy

Last Updated: 15 January 2026

We are December Moon ("us", "we", or "our"), a sleepwear brand from Thailand. This policy explains how we handle your personal information when you use our website at www.december-moon.com.

What Information We Collect

We collect a minimal amount of information to run our business:

Order Information: Name, shipping address, email address, phone number, and payment details.
Contact Information: If you sign up for our newsletter or contact customer service.
Automated Information: Basic technical data like your IP address and browser type, and what pages you view on our site. We use cookies for this.

How We Use Your Information

We use your information only for clear, practical purposes:

To process, fulfill, and ship your order.
To communicate with you about your order (confirmation, updates, support).
To screen orders for potential risk or fraud.
To improve our website based on how customers use it.
With your consent, to send you occasional marketing emails. You can unsubscribe anytime.

Sharing Your Information

We do not sell your personal information. We only share it when necessary with trusted partners who help us operate:

Payment Processors (e.g., Stripe) to securely handle transactions.
Shipping Carriers (e.g., DHL, local postal services) to deliver your order.
Email Service Providers to send you order updates and, if you choose, our newsletter.
These partners are only allowed to use your data to perform the specific service we request.

International Data Transfer

Our operations are supported by service providers located in various countries. This means your information may be transferred to and processed in countries outside of your own. We ensure such transfers are governed by appropriate safeguards to protect your data.

Your Right & Choices

You have the right to:

Access or Update your personal information.
Opt-out of marketing emails by clicking "unsubscribe" in any email.
Request Deletion of your data, though we may need to retain certain information for legal or business record-keeping purposes (like completed orders for tax records).
To make any of these requests, please contact us at hello@december-moon.com.

Data Security

We take reasonable steps to protect your information. All payment transactions are encrypted and handled by secure, PCI-compliant partners. We do not store your full credit card details on our servers.

Data Retention

We keep your order information only as long as necessary to fulfill your order, provide customer service, and comply with legal obligations (like keeping financial records).

Changes to This Policy

We may update this policy occasionally. We will notify you of any significant changes by posting the new policy on this page and updating the "Last Updated" date.